Client Name: Teleperformance
Description of Organization: Global leader in advanced customer care solutions and integrated business services supporting more than 170 markets in 265 languages and dialects.
Certification Status: Full Certification in all 5 AREAs of the SRS Standard
Date of Certification: December 31, 2014 (Re-Certified through December 30, 2021)
Certification Scope: Enterprise-wide Certification
Corporate Social Responsibility is a cornerstone of the Teleperformance culture, elevated as a global priority with measurable goals by the company’s Founder and CEO. Daniel Julien believes that “We all live in one world and being a global force of good in corporate social responsibility is an imperative at Teleperformance. This is core to our value system and culture and part of our continuous efforts over many years to make the communities where we live and work, and, the world in general, a better place for all.” In 2020 alone, Teleperformance reduced carbon emissions by 27% per employee, and is committed to achieving net-zero carbon emissions by 2040, a full decade ahead of the Paris Agreement goal. 26 separate Teleperformance operations in all world regions across the Americas, Asia Pacific, and CEMEA were included in the intensive Verego SRS audit review diligence process.
For greater detail of Teleperformance’s Certification Assessment, please click the link below to read their recent article in Business Wire. Click here to view Teleperformance’s article in Business Wire.